Privacy Policy

We collect information you provide directly when you register for an account, fill out forms, or communicate with us. This includes business contact details such as your name, company name, email address, and phone number.

We automatically collect certain usage data when you access the Service, including IP addresses, browser type, operating system, referring URLs, pages visited, and timestamps. We may also collect device identifiers and log data to diagnose issues and improve performance.

If you are a manufacturing partner, we may collect production-related data including order information, quality inspection records, defect reports, and communication logs related to your workbench activities.

We use the information we collect to provide, maintain, and improve the Service; process transactions and send related information; respond to your comments, questions, and requests; and send you technical notices and support messages.

We may use aggregated, anonymized data derived from your usage to analyze trends, administer the Service, and improve our product offerings. This data cannot be used to identify you individually.

We will not use your personal information for direct marketing purposes without your explicit consent, unless such use is permitted by applicable law.

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating the Service, subject to confidentiality obligations.

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Genkey, our users, or others.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. You will be notified via email or prominent notice on the Service of any change in ownership.

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/HTTPS), access controls, and regular security assessments.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When your account is terminated or upon request, we will delete or anonymize your personal information within a reasonable timeframe, subject to our legal obligations and legitimate business needs such as fraud prevention and audit requirements.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information; restrict or object to certain processing activities; and receive a portable copy of your data.

To exercise any of these rights, please contact us at privacy@genkey.app. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.

We use cookies and similar tracking technologies to enhance your experience on the Service. Cookies are small data files stored on your device that help us remember your preferences, authenticate your session, and understand how you use the Service.

We use the following types of cookies: (a) Essential cookies required for the Service to function; (b) Analytics cookies to understand usage patterns; (c) Preference cookies to remember your settings such as theme preference.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of the Service after any modifications to this Privacy Policy constitutes your acknowledgment of the changes and your consent to abide by the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team at privacy@genkey.app or by writing to: Genkey Inc., Seoul, Republic of Korea.

For data subjects in the European Economic Area, our EU representative can be contacted at eu-privacy@genkey.app.